configuration failed with respondus lockdown browser update

They will have to fix an error in the LockDown Browser dashboard.ĥ. If you still get this error, contact your instructor. If you accessed this through an announcement or notifications link, go to the content area and/or folder within the course that contains the original link to the test. 'There is a problem with the settings for this exam:' or ' Unable to retrieve settings from the Respondus server'

See the LockDown Browser article for explanation and solution.Ĥ. Security settings or another application is blocking access or that there is an internet connection failure. 'Update server connection is blocked or not available:' (On PC): See the LockDown Browser knowledge base article for explanation and solution.ģ. 'Error Code a4: Update Check Failed:' (on Mac)Īnother application is blocking access to LockDown Browser or there is an internet connection failure. If you are on an HCC loaner laptop, follow this article for how to fix, or call us to walk you through it.Ģ. See the Lockdown Browser article for explanation.

'Warning: The browser cant be used in virtual machine software such as Virtual PC, VMWare and Parallels.'

Configuration failed with respondus lockdown browser update